Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-la-grulla-texas.primarycareaid.com (henceforth referred to as “In-home aide La Grulla Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and management of personal information in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Personal Information Protection Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services or platforms accessible through links or integrations on our site. These third-party services have their own privacy policies, and we encourage you to review them before using any linked applications or services.

Processing Activities

This policy outlines our practices when:

  • You use our applications or services as an authorized user.
  • You visit our websites that are subject to this Privacy Statement.
  • You engage with us through various communication channels, including email, calls, or text messages.

Personal Data Collection

We collect diverse types of personal data, which may include:

  • Account Information: Details associated with your user account, such as login credentials and profile settings.
  • Payment Information: Transaction details and payment method information for processing payments.
  • Financial Information: Financial records related to services or products purchased from us.
  • Purchase Information: Data regarding the items you buy from our platform, including quantities and purchase history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Your geographical location data when you interact with our services.
  • Feedback: Comments, reviews, or ratings you provide to enhance our services.
  • Social Media Information: Publicly available information from social media platforms if you choose to connect with us through them.
  • Product Information: Details about products you browse, view, or purchase on our site.

We collect this data in various ways, including direct user input, automated tracking technologies (like cookies and device fingerprints), and information received from third parties.

Cookies

We employ cookies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Crucial for navigation and ensuring basic functionalities of our site.
  • Preference Cookies: Remembering user preferences to deliver personalized content.
  • Analytics Cookies: Tracking website usage to analyze trends, measure performance, and understand user behavior.

Users have the option to control non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data processing is fulfilled, we securely delete or anonymize the data.

Security Measures

In-home aide La Grulla Texas implements robust security measures to protect your personal information:

  • We use encryption protocols to secure data transmission and storage.
  • Our servers are maintained by trusted third-party processors who adhere to strict privacy and security standards.
  • Regular security audits and penetration testing are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us using the details provided below, and we will take immediate steps to rectify this issue.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure: Demand the deletion of your data under certain circumstances.
  • Restriction: Limit the use or processing of your personal data.
  • Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert your rights without negative treatment.

To exercise these rights or lodge a complaint, please contact our privacy team at your earliest convenience using the contact details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified through a prominent notice on our website. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy and data protection:

We appreciate your trust in In-home aide La Grulla Texas. Your satisfaction and security are paramount to us, and we continuously strive to protect your privacy.